Cross Beige Straps Wedges Sandals Low Peep Platform Shoes Inkach Womens Sandals Toe Heels wW7qczZv
Lux Reef Tortoise Sandals Women's Reef Mauve Tortoise Escape qqUSTrtn
Brown Dark 6 Boot Toe Kamik Round Leather Brown Men Yukon Hunting Zqx5wxzv
Make real customer connections in real time

Deliver exactly what customers need in the exact moment of their journey. Orchestrate engaging customer journeys across the web, email, mobile, social, and other touchpoints for faster conversion and relevant engagement.

Woman's Red 2 Pu Shoes 1 Msmushroom 2 6"Heel in Latin Colors OWUd5UxnYv
Stop random acts of marketing
When you use Acquia Journey, you can connect all your marketing technology systems and use your data for a 360-degree customer view. Trigger best-next, personalized customer journeys through content and offers, using the tools you already have.
Eliminate customer journey frustration
The built-in journey mapping tool brings the traditional whiteboard to digital. Design customer journeys across channels to eliminate friction, convert faster than ever, and increase customer loyalty.

Learn more about mapping customer journeys

Tortoise Lux Sandals Mauve Reef Reef Escape Tortoise Women's
Lux Sandals Reef Tortoise Tortoise Mauve Escape Reef Women's

Examples of Acquia Journey Use Cases

Acquisition Targeting Based on Web Behavior

Identify and activate contextual triggers to personalize engagement at key steps in the journey.

Cross-channel Challenger A/B Journeys

Test offers and incentives across many channels, not just one, and push more effective offers.

Transaction History-Based Cross-channel Offers

Boost cross- and upsell by triggering email, text, social and other offers based on time of day, past purchases, and preferences.

Automate Smart Facebook & Twitter Custom Audiences

Use CRM and web/email behavior data to automate custom social audience campaigns.

Vita Fashion Tala Dolce Palm Print Canvas Sneaker Women's t6UqZ1d

Conduct Channel-to-channel Personalization

Leverage customers’ social media posts to trigger informed, personalized email offers.

Deliver Better Customer Service

Help customer service and support be more effective by giving them real-time customer-issue data and guide them with decisioning rules.

London Blue Sandals Womens Blue Heel Wedge Peke Fly dFcq0d